We collect information from visitors to this website through the use of online forms. We also collect information about the transactions you undertake through this site, including details of payment cards used. We also collect some information additional information automatically when you visit our website. Please see section 2 for more information on this.
Use of personal information
We process personal information collected from this website for the purposes of:
- To contact you by telephone regarding available services
- Providing, personalising improving our services
- Dealing with all your personal enquiries and requests
- Administering plan applications and records
- To personalise the overall service to you
- Crime prevention and prosecution of offenders
- Conducting internal market research
- Providing you with information about all products and services available
Please note that your information may be used to send you details of products or services we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed your application or enquiry online or via telephone. We would always obtain clear verbal consent from you before passing any of your data on to another relevant organisation.
If at any point you would like to opt-out of receiving communications from us, or would like to change the way we communicate with you (such as email, post or telephone), please email us at firstname.lastname@example.org
We will not share your data with any third parties solely for marketing purposes unless you specifically request us to do so.
Given that the internet is a global environment, using it to collect and process personal data involves the transmission of data on an international basis. This means, for instance, that data you pass to us may be processed outside of the European Economic Area, although the data will be held securely and in line with the requirements of data protection. By communicating with us electronically, you acknowledge and agree to our processing of your personal data in this way.
Subject Access Requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please email us at email@example.com.
Erasure of Data
You have the right to request the erasure and removal of your data from our database. In order to request this please contact us at firstname.lastname@example.org.
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